Returns Policy

We do not accept returns, as all customized products are specifically made for our customers, which cannot be re-sold again.
Engraved or personalised items are non-refundable. Packing and carriage charges will not be refunded.
Please contact us within 7 days if an item arrives damaged, we will send the replacement as soon as we can.
Please notice any products made of brass tend to oxidize over time, especially when it has been placed outdoor.